Current Returns

ProductReturn AuthorizationReturn DateReturn StatusClick for more
No returns found or you are not logged in.

Request a Return

If you’ve received the wrong product, if your product is physically damaged, or if your product is faulty and/or doesn’t work at all then please complete the form below to initiate a return. You will be contacted within 24 hours with further instructions, including where and how to send the product back.

If the problem is that you can’t get the product to work then please first check with our technical support staff that you are trying to use the product correctly.

  • About You

  • About the Product

  • About the Problem

  • To speed things up, please include as much detail as possible. Describe the actual problem as well as how it was discovered.
  • About the Solution

    Note: the final solution will not necessarily be the solution you have chosen, but we will take this into consideration when making our decision - once we have all the facts.
  • Please add anything else we should know about the problem or solution